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| VoIP Managed Service from Bell provides advanced toolkits, 24/7 expertise |
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Bell has introduced VoIP Managed Services, a combination of advanced toolsets, resources and processes designed to improve the overall efficiency and performance of larger companies that use Cisco or Nortel IP systems. The suite of services includes VoIP device surveillance, sophisticated incident diagnosis and problem solving, as well as access to the specialized bilingual expertise of Bell IP technical support staff around the clock.
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"With the largest installed base of VoIP-enabled PBXs in Canada, we knew that our customers were looking for more help in getting the most out of their IP technology," said Stéphane Boisvert, President, Bell Enterprise Group. "VoIP Managed Service meets that need, helping them be more productive by leveraging Bell’s unmatched expertise."
"We ensure that customers’ systems are performing at their peak with maximum uptime, and at a cost that is both predictable and, with no need to build their own support staff, less than if they manage it themselves. With access to Bell’s industry-leading toolsets and experts, our customers can free up their time to be more responsive to their business and their customers."
VoIP Managed Service includes:
 Advanced surveillance - proactively detects and prioritizes incidents
Incident management - detects and restores VoIP devices
Problem management - a more technically advanced investigation of recurring incidents
Change management - automatically submits all changes to the Service Desk
Release management - includes patch management deficiency analysis, implementation and monthly summary reporting
Configuration management - periodically verifies and backs up information about managed devices and application configurations
Reporting - electronically distributes an extensive array of management reports
24/7 bilingual service desk - provides single point of contact and accountability to improve the customer experience.
"Nortel is very excited to be working with Bell Canada on the launch of Bell’s new VoIP Managed Service. Given the size and breadth of Bell Canada’s Nortel base, we believe they are uniquely positioned to deliver these services to their Nortel customer base," said Ron McDougall, Vice-President, Sales, Nortel. "Customers are looking for ways to maximize the return on their capital investments while gaining the immediate benefits of new technologies, such as Unified Communications, for a competitive edge. Bell’s new VMS services will provide customers with both, while lowering their overall total cost of ownership. Nortel is pleased to join forces with Bell Canada in taking this offer to market."
VoIP Managed Service is available to customers with Cisco or Nortel-enabled VoIP systems. [November 18, 2008]
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Nortel files Chapter 11 of the U.S. Bankruptcy Code (January 14, 2009)
Nortel Strengthens Data Solutions with New Ethernet Switches (January 13, 2009)
Nortel Licenses Unreal Engine for web.alive (January 12, 2009)
Nortel Shows How to Beef Up Ethernet with 100G (December 19, 2008)
Nortel VoIP Solution Helps Italy’s TWT Connect More Businesses and Expand Market (December 5, 2008)
Nortel Program Helps Service Providers Speed Time to Market for New Video Applications (November 13, 2008)
China Telecom Selects Nortel to Deploy CDMA Wireless Networks in Seven Provinces (November 10, 2008)
Nortel Continues to Expand WiMAX Ecosystem (October 3, 2008)
Nortel Licenses Certicom Security Technology to Help Secure Unified Communications for U.S. Federal Government Agencies (September 29, 2008)
Bell Canada Boosts Internet Investment With Nortel’s 40G Optical Solution (September 8, 2008)
Nortel and LG Electronics are First in World to Demonstrate Mobile LTE Handover (August 29, 2008)
Nortel to Provide Network Foundation for Vancouver Canucks Arena (August 25, 2008)
Nortel Debuts Latest Unified Communications Solution for Web 2.0 Customer Care (August 19, 2008)
Nortel Acquires Pingtel’s Business to Extend Unified Communications Capabilities (August 13, 2008)
Comstar to Bring Mobile Broadband to Moscow with Nortel’s WiMAX Solution (August 8, 2008)
Nortel Carrier VoIP Technology Enhances Bermuda Telephone Company Voice Services (July 17, 2008)
Nortel and Microsoft Unified Communications Solution Delivers Integrated Communications for Arvato Systems (July 15, 2008)
Nortel and Microsoft Unified Communications Solution Drives Efficiency at Bosowa Corporation (July 4, 2008)
Responding to Soaring Fuel Prices, Nortel Provides Primer on Telework (June 27, 2008)
Nortel Issues Statement Regarding Criminal Charges against Frank Dunn (June 20, 2008)
Criminal charges laid against former top executives of Nortel Networks Corporation (June 19, 2008)
Nortel Expands Unified Communications Solutions for Businesses (June 18, 2008)
Nortel Bringing VoIP and Multimedia Services to Regional North America (June 17, 2008)
Verizon Telecom Selects Nortel for Next Generation Metro Ethernet Backbone Switch (June 13, 2008)
Nortel Speeds Up Response Times to Customers at Nespresso’s Contact Center (June 9, 2008)
Customers Continue to Switch to Nortel for Data Network Performance and Economics (May 2, 2008)
Nortel Virtualization Solution Simplifies Network for Instant, Secure Launch of Unified Communications (April 30, 2008)
Nortel First to Achieve Polycom Global Telepresence Certified Plus Partner Status (April 23, 2008)
Nortel, Arcor Integrate Mobile Phones into Corporate Networks (April 9, 2008)
Nortel Steps Up Collaboration on Unified Communications for SMBs (April 8, 2008)
Nortel Strengthens R&D Operating Model to Speed Innovation (April 7, 2008)
Nortel Solutions Transform Mobile Phones into Office Extensions (April 4, 2008)
Postal Service Extends IT Services Contract With Nortel Government Solutions: US$6 Million Award (March 26, 2008)
Nortel LearniT and Curriki Form Alliance to Bring One of the World’s Largest, Free Online Resources to Educators (March 21, 2008)
Social Security Confirms Nortel Government Solutions for World’s Largest VoIP (March 19, 2008)
Comcast to Conduct First Live 100G Network Trial with Nortel Optical Solution (March 17, 2008)
Microsoft, Nortel announced New Joint Unified Communications Solutions (March 11, 2008)
New Nortel Video Solution Blends IPTV Entertainment and Communications (March 11, 2008)
Nortel Enhances Patient Care at Shiga University of Medical Science Hospital (March 10, 2008)
Nortel expects a net reduction of its workforce by approximately 2,100 positions (February 27, 2008)
Nortel Healthcare Solutions Empower Fast Start to Improving Care, Reducing Costs (February 25, 2008)
Nortel, Polycom Telepresence Solution Helps Hospitals Offer Better Care Anywhere (February 25, 2008)
Nortel Mobility Solutions Help Memorial Hospital at Gulfport Improve Patient Care (February 25, 2008)
Nortel 4G Demos at Mobile World Congress 2008 Bring Some of the World’s Favourite Web Applications to the Wireless Internet (February 15, 2008)
Nortel Research Shows Big Opportunity to Sell Fixed Mobile Convergence to Small and Medium Sized Businesses (February 14, 2008)
Nortel and Claro Team Up to Bring Advanced Communication Services to Customers in Guatemala (February 12, 2008)
Nortel Government Solutions Providing U.S. Senate With Cyber Security Services (February 7, 2008)
Clearwire to Deliver Advanced IP Voice with Nortel Carrier VoIP Technology (January 23, 2008)
Nortel Brings Advanced IP Communications to Rural USA (January 22, 2008)
Nortel Takes the Risk and Complexity out of Unified Communications (January 18, 2008)
Nortel Appoints William Nelson as Global Sales Leader (January 9, 2008)
Vonage and Nortel Agree to Settle Patent Dispute (December 31, 2007)
Nortel Unified Communications Enhance Performance at Hilton Beijing (December 21, 2007)
Nortel’s PBT Powers Carriers to Deliver High-Bandwidth Services Like Video (December 14, 2007)
Nortel and Qualcomm Lay Foundation for Enhanced Dual-Mode Phone Service Out-of-the-Box (December 4, 2007)
Nortel’s New Data Products Focus on Secure, Simple and Flexible Solutions for the Growing Enterprise (November 29, 2007)
Nortel, Northwestern University Demonstrate Next-Gen Digital Media Optical Network (November 12, 2007)
Nortel Delivers IP Voice to Regional North America (October 31, 2007)
Belize Telemedia Bridges Communications Gap in Rural Communities, Expands Coverage with Nortel Solutions (October 29, 2007)
Nortel Cable VoIP Solution Enables Videotron to Deliver New Videocalling Service (October 26, 2007)
Promigas Telecomunicaciones Meets Increasing High-Bandwidth Demands Using Nortel Carrier Ethernet Solutions (October 25, 2007)
Nortel and Widevine Give IPTV Providers More Options in Protecting Premium Video Content from Piracy (October 23, 2007)
FRII Brings Mesh-Based Muni Wireless to Colorado with Nortel Solutions (October 23, 2007)
Kentucky Deploys Municipal Wireless Solutions from Nortel Using Mesh, WiMAX (October 23, 2007)
Nortel Accelerates Enterprise Strategy with Dell (October 18, 2007)
Nortel Highlights IPTV Solutions That Provide Greater Programming Choices, New Revenue Opportunities at Telco TV Show (October 17, 2007)
Nortel Government Solutions Selects VIQ Solutions (October 16, 2007)
Nortel Reaches Settlement with the SEC (October 16, 2007)
Banverket ICT and Nortel Put Sweden on Track for New Multimedia Services (October 10, 2007)
Nortel Extends Availability of WiMAX in Caribbean and Latin America with Brightstar as New Integrator (October 5, 2007)
AT&T Among First to Deploy New Nortel All-IP Product Line for GSM and UMTS Networks (October 4, 2007)
Nortel Appoints Pavi S. Binning as EVP and Chief Financial Officer (October 1, 2007)
Nortel Completes Demonstration of Unified Communications Over 4G WiMAX (September 27, 2007)
ITT, Nortel Government Solutions Partner to Provide WiMAX for New FAA Air Traffic Control System (September 26, 2007)
Metrogas Chile Deploys Unified Communications Solution with Nortel and Microsoft (September 26, 2007)
Nortel Outlines Opportunities of New Era of Hyperconnectivity at Futurecom 2007 (September 25, 2007)
Nortel Appoints Joel Hackney as President Enterprise Solutions (September 20, 2007)
Silk telecom, Nortel Build Revolutionary Metro Ethernet Network in Australia (September 13, 2007)
MIAL Chooses Nortel for New Communications Infrastructure at Mumbai’s Chhatrapati Shivaji International Airport (September 12, 2007)
Baylor University Medical Center Aims to Improve Patient Care with Communications-Enabled Healthcare Solution from Nortel (September 11, 2007)
Nortel IP Network Supports Latest Teaching Technologies Across ISAS Campus (September 11, 2007)
CBN Introduces High-Bandwidth Services to Indonesia’s Businesses Using Nortel Metro Ethernet Solutions (August 31, 2007)
Nortel Government Solutions and TANDBERG Federal Offer Collaboration Solutions (August 30, 2007)
Nortel Government Solutions Wins US$39 Million Award from Homeland Security (August 29, 2007)
WOW! Selects Nortel for Optical Cable Network (August 22, 2007)
Nortel Teams With Leading Universities to Drive 4G Mobile Broadband (August 16, 2007)
Camana Bay Selects Nortel IP Solution for Voice, Data Communications (August 14, 2007)
Cablecom Enhances Voice Services with Advanced VoIP Solution from Nortel (August 8, 2007)
Nortel Government Solutions Donates Training Tool to National Judicial College (August 7, 2007)
Nortel Government Solutions Wins US$300 Million Social Security Network Award (August 2, 2007)
Dakota Carrier Network To Meet High-Bandwidth Demand with Nortel Metro Ethernet Solution (July 30, 2007)
Nortel Receives Contract Extension from T-Mobile USA to Deliver Mobile Services (July 16, 2007)
President George W. Bush to Appoint Nortel CEO Mike Zafirovski to National Security Telecommunications Advisory Committee (July 13, 2007)
Nortel Teams Up with GENBAND to Expand End-to-End Solutions for VoIP Migration (July 13, 2007)
Cricket Communications Awards Nortel US$135 Million for AWS Market Expansion (July 9, 2007)
Nortel to Appoint New Chief Information Officer (June 27, 2007)
Jobing.com Arena Scores with Nortel Innovations (June 26, 2007)
Nortel Builds WiMAX Ecosystem to Ensure a True Mobile Broadband Experience (June 21, 2007)
Bell Canada Deploys Network Operations Management Solution from Nortel (June 21, 2007)
The Telephone Connection of Los Angeles Deploys Nortel Advanced VoIP Services for SMB’s (June 19, 2007)
Nortel Unveils Advanced SIP Applications for Businesses and Consumers (June 19, 2007)
Survey Finds Unified Communications and IP Telephony Benefits Drive Businesses to Upgrade Both Voice and Data Networks (June 15, 2007)
Nortel and IBM Team to Deliver Simple and Cost-effective Unified Communications for SMBs (June 14, 2007)
Nortel Names Winners of Enterprise Customer Recognition Awards Highlighting (June 12, 2007)
Survey Finds Unified Communications and IP Telephony Benefits Drive Businesses to Upgrade Both Voice and Data Networks (June 7, 2007)
VNPT Doubles National Network Capacity to Meet Video, Mobile, Broadband Demand (June 1, 2007)
Nortel, Team Showcase Collaborative Approach to Converged Network Management (May 25, 2007)
Nortel’s five building blocks to optimize the transformed enterprise (May 23, 2007)
Nortel Unveils Data Strategy for the Transformed Enterprise (May 22, 2007)
Nortel Introduces New Solutions for the Transformed Enterprise (May 21, 2007)
Nortel, Bharti Airtel Win Excellence Award at Oscars of Outsourcing (May 21, 2007)
Nortel, Toshiba to Jointly Develop WiMAX Base Stations for Japan and Global Markets (May 18, 2007)
Nortel Opens Center of Excellence-WiMAX 4G Ecosystem in Taiwan (May 17, 2007)
Nortel Lifts the Curtain on New Solutions Showcase in Richardson (May 16, 2007)
Nortel Makes Hosted Solutions Ready-to-Go for Enterprises, Service Providers (May 15, 2007)
Nortel Innovations to Power Hyperconnected Era Advanced Technologies, R&D Focus Presented at Investor Technology Day (May 11, 2007)
THUS Selects Managed Service from Nortel (May 11, 2007)
Nortel Multimedia Services Bring Enterprises Face-to-Face for Greater Productivity (May 10, 2007)
Fairfax County Selects Nortel Government Solutions for IT Services Success With Courts Automated Recording System Instrumental in Choice (May 7, 2007)
Nortel Named Official Converged Network Equipment Supplier for the Vancouver 2010 Olympic and Paralympic Winter Games (May 2, 2007)
MTS Allstream Addresses Growth of IP Services with Nortel Optical Solution (April 30, 2007)
Nortel Supplier Forum Honors Top Performers Focus on Building a Competitive Advantage with Suppliers (April 13, 2007)
Clinical Care at Povisa Hospital Transformed by Clinical-Grade Network from Nortel (April 10, 2007)
Nortel Opens Global Operations Center of Excellence in Istanbul, Turkey (April 6, 2007)
PowerTel Launches New High Capacity Solutions in Australia with Nortel (March 30, 2007)
Nortel Completes US$1.15 Billion Senior Notes Offering (March 29, 2007)
Nortel Reports Results for the Fourth Quarter and Full Year 2006 (March 19, 2007)
TVA Plans Mobile WiMAX Trial in Brazil Powered by Nortel (March 9, 2007)
CEO Mike Zafirovski Outlines Nortel UC Vision at VoiceCon 2007 (March 6, 2007)
Nortel Enhances Ethernet Switching Portfolio for Unified Communications Transforms Voice, Video, Multimedia for Enterprise Efficiency (March 6, 2007)
Nortel, NDS Unite to Create New IPTV Capabilities (March 5, 2007)
Nortel @ IPTV World Forum (February 27, 2007)
Nortel Enhances Wireless LAN for Unified Communications, Launches New Security and Location Solutions (February 26, 2007)
Sharjah Institute of Technology Improving Access to Educational Resources with Nortel Solutions (February 14, 2007)
Peter Currie to Step Down as CFO of Nortel (February 12, 2007)
Nortel Tailors Solutions to Make VoIP Easy (January 30, 2007)
Nortel Eases Path to Unified Communications With New Services (January 18, 2007)
Nortel and Microsoft CEOs Outline Transformation of Business Communications (January 18, 2007)
Verizon Wireless Awards Nortel an Expected US$2B Supply Deal (December 19, 2006)
Kodak Renews U.S. Voice Services Outsourcing Deal With Nortel (December 18, 2006)
Nortel Earns Dual Recognition From Frost & Sullivan for Customer Value Enhancement in Unified Communications and Enterprise Telephony (November 15, 2006)
Montreal Canadiens Go Mobile With Nortel Secure Wireless Solutions (October 16, 2006)
Nortel Demonstrates Commitment to Leadership in 4G Mobile Broadband (October 11, 2006)
Nortel Simplifies its Professional Certification Programme (October 3, 2006)
Nortel Advances Business Strategy with Proposed Sale of UMTS Access Business to Alcatel (September 1, 2006)
Bouygues Telecom Moves to 3G Mobile With Nortel (August 21, 2006)
Nortel Appoints Darryl Edwards as EMEA President (August 1, 2006)
Nortel Outlines Action Plan to Improve Operating Margins and Business Performance. Reduction of 1,900 positions (June 27, 2006)
Nortel Launches WiMAX Trial at National Taiwan University (May 23, 2006)
Nortel to Capitalize on Growth in Video Bandwidth (May 16, 2006)
Nortel to Demonstrate Panoply of Wireless Technologies at CTIA 2006 (March 29, 2006)
Nortel, Sierra Wireless Achieve Industry’s First EV-DO Revision A Mobile Calls (March 24, 2006)
Nortel IPTV Advancements Power Convergence of Entertainment, Communications (March 21, 2006)
Nortel Provides Update on Agreement in Principle for Proposed Global Settlement of Shareholder Class Action Litigation (March 17, 2006)
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 LaCie Unveils Sleeves for MacBook Computers and the New iPad
LaCie has launched a colorful series of sleeves for protecting and carrying compact netbooks and MacBook computers - LaCie Coat and LaCie ForMoa, design by Sam Hecht. For early adopters the new sleeves make a perfect carrying companion for the recently-announced Apple iPad.
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