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News

Alcatel-Lucent Pushes Further into Communication Solutions for Enterprises With NCR Agreement

Alcatel-Lucent has entered into an agreement with NCR Corporation to provide on-site installation and maintenance services for Alcatel-Lucent enterprise communications customers in North America. The agreement demonstrates Alcatel-Lucent’s commitment to providing unrivalled service to both its direct customers and those served by its third party distribution channels.

Through its relationship with NCR, Alcatel-Lucent will expand its local service delivery capability, providing installation and maintenance to customers in previously under-served geographic areas. Additionally, NCR will join Alcatel-Lucent to meet the stringent, secure service requirements of large, multi-site customers. NCR has a strong, well-respected presence in North America and its significant experience in enterprise markets will enhance Alcatel-Lucent’s current services offering.

Under the agreement with NCR, Alcatel-Lucent distributors and service providers will continue to offer support packages directly to customers, and will be able to draw from the expertise, resources, and physical presence of two multibillion-dollar service organizations.

Alcatel-Lucent expects to deploy its expanded services program under the agreement with NCR by the fourth quarter of 2007.

 [July 20, 2007]


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