The new business book is based on the concept of information ’sweet spots." It is based on an aggregate view of best practices taken from the most thoughtfully designed and successfully deployed performance management initiatives worldwide.
’The Performance Manager’ builds on, and extends, the foundation initiated 10 years ago when Cognos commissioned and supported the authoring of "The Multidimensional Manager - 24 Ways to Impact Your Bottom Line in 90 Days" and "The Multidimensional Organization: How to Deliver the 24 Ways." Demand led to the printing of more than 400,000 copies and these books remain in use by organizations worldwide today. ’The Performance Manager’ has extended the reporting and analysis focus of the first book to include enterprise planning, and measuring and monitoring (scorecarding) for each ’sweet spot.’
The body of work is in keeping with the spirit of the Cognos Innovation Center for Performance Management, which joins customers with industry visionaries to advance their understanding of proven performance management best-practices and enabling technologies. The content delivers a framework for companies to help leapfrog the "gaps" between first implementation, proven practices and strategic deployment of business intelligence and performance management solutions, on an enterprise scale.
Functional and cross functional book chapters cover Finance, Marketing, Sales, Customer Service, Product Development, Operations, Human Resources, Information Technology and Executive Management. The narrative of each chapter reviews the major challenges and business issues for each function, provides a business solution overview and details specific issues and solutions (decision areas). Templates are also included to illustrate what information is required, and how each function, and which role within each function, needs to see it.
The new book is an extension of Cognos’ line of business books which include "The Multidimensional Manager - 24 Ways to Impact Your Bottom Line in 90 Days," "The Multidimensional Organization: How to Deliver the 24 Ways," and "Smooth Sailing on Rough Seas: 8 Principles of High Performance Business." These books detail how organizations have gained competitive advantage and enhanced profitability using performance management solutions. [January 24, 2007]
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