"Our top priority for AT&T U-verse is to deliver the best TV experience, period," said Brian Shay, senior vice president of U-verse, AT&T Mobility and Consumer Markets. "We’re proud to receive this award because it reflects our commitment to innovation and matches the positive feedback that we’re getting from our U-verse TV customers."
In 2010, AT&T significantly expanded its multi-screen options for customers with hit TV shows on U-verse TV, U-verse Online, U-verse Mobile, and U-verse TV on Xbox 360. U-verse Mobile lets U-verse TV subscribers manage DVR recordings, and with a qualifying U-verse TV plan, download and watch hit TV shows on their smartphone.
AT&T U-verse customer success is driven by an all-Internet Protocol (IP) service that delivers a better TV experience. AT&T U-verse is the fastest growing TV provider in the country, with more TV subscribers added than any of the major TV providers reported in 2009 and 2010.
AT&T U-verse has received a positive response from customers since its introduction, and the IP&TV Industry Awards is the latest accolade for the service. In 2010, AT&T U-verse Mobile was honored with a TelcoTV Vision Award for Service Provider Innovation. Now AT&T U-verse TV ranks "Highest in Residential Television Service Satisfaction in the North Central, South and West Regions," according to the J.D. Power and Associates 2010 Residential Television Service Provider Satisfaction Study(SM). [March 25, 2011]
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