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Tata Communications Becomes the Sole Provider of International Voice Termination for Videotron

Tata Communications, a global communications service provider and Videotron, one of Canada’s largest integrated communications companies, have signed a mutually beneficial sourcing agreement. Under this agreement, Videotron will route 100% of its international voice traffic through Tata Communications network and Videotron will continue to be one of Tata Communications’ key suppliers of telecommunication services in Canada.

This is a win-win partnership for both companies. Through it, Tata Communications will become Videotron’s sole provider of international voice termination. By tapping into Tata Communications’ extensive and robust voice infrastructure, Videotron will be able to offer its customers higher quality international calls at competitive rates. Tata Communications’ advanced voice traffic management tools will also allow Videotron to effectively manage operational costs and increase focus on its core businesses and key growth areas.

Tata Communications’ strategic voice traffic outsourcing enables providers to leverage Tata Communications’ scale and routing expertise while reducing their exposure in the low-margin, high-risk international voice termination business.

According to Courtney Munroe, Group Vice President of Worldwide Telecommunications Research at IDC, "This agreement is another great win for Tata Communications, which has emerged as a leader in the provision of global wholesale voice services."

Jean Novak, President Videotron Business Solutions, said: "Tata Communications is a recognized leader in the international wholesale voice business, with the most extensive network globally, making it a perfect partner to help us achieve economies of scale. We are confident this partnership will provide enhanced international call service quality to our subscribers, boosting our standing in the market place and cementing our position as one of Canada’s leading telecommunication providers."

Michel Guyot, President of Global Voice Solutions, Tata Communications, said, "We are proud to become Videotron sole provider for international voice termination and benefit from Videotron’s strengths in the Canadian marketplace. Our flexible partnership model has made this strategic sourcing agreement with Videotron possible. The confidence that Videotron has showed in our solutions only reiterates that we can replicate in North America, the successes we are enjoying in other parts of the world. The solutions that we offer allow our customers to become more competitive in their regions by reducing costs, streamlining operations and improving service quality, while allowing them to focus limited resources on core services and key growth segments."

"Effective wholesale partnerships enable modern telecoms service providers to concentrate on what they do best and to use partners to extend their reach, capabilities and service portfolios. Tata Communications’ commanding position in the international wholesale voice market is a result of its extensive network of bilateral relationships and close partnerships with telcos around the globe. Tata Communications’ flexible approach to partnerships combines the strengths of each of its partners with its own extensive experience, global reach and economies of scale," said David James, Principal Analyst, Wholesale Telecoms, Ovum

Tata Communications has recently been awarded the Best Global Wholesale Services Provider by Capacity Magazine for its network reach, its strategic partnership approach and its commitment to improving capacity to the fastest growing emerging markets.

Tata Communications’ flexible partnership approach includes route outsourcing and infrastructure sharing. Videotron will be able to grow their voice revenues while reducing capital commitments to traffic management platforms, back-office capabilities and next-generation IP networks.

 [January 18, 2011]


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